Retail Supervisor — Lead Frontline Team & Growth

Chartwells Independent; Stevenage; On-site; GBP 19,000 - 23,000; Full time

Job summary

Compass Group UK&I is recruiting a Retail Supervisor to ensure smooth operations in a major High Street brand. This full-time role (35 hours per week) involves supervising frontline staff, handling till payments, managing rotas, stock orders, and compliance with food hygiene and safety standards.

We offer chances to progress within a company that values individuality, investment in staff, and rewards employees who go beyond the plate.

Qualifications

• Previous experience supervising frontline teams within a similar environment.
• Good communication skills with a focus on great Customer Service.
• Team player and can-do attitude.
• Ability to work under pressure whilst maintaining a positive attitude.

Responsibilities

• Ensuring all deliveries are checked and stored promptly and correctly.
• Supervising a team, creating a positive environment where the team feel welcomed and supported.
• Being a responsible key holder.
• Using the till, taking orders and receiving payments.
• Assisting with weekly bookwork and other duties as necessary.
• Producing weekly rotas following the manager's guidelines.
• Placing orders for stock to maintain stock levels.
• Delegating where necessary and ensuring the team are proactive.

Skills

Team supervision

Customer service

Communication

Can-do attitude

Job description

Compass Group UK&I is recruiting a Retail Supervisor to ensure smooth operations in a major High Street brand. This full-time role (35 hours per week) involves supervising frontline staff, handling till payments, managing rotas, stock orders, and compliance with food hygiene and safety standards.

We offer chances to progress within a company that values individuality, investment in staff, and rewards employees who go beyond the plate.