Retail Supervisor — Lead a Fast-Paced, Customer-Driven Team

Screwfix; Ringwood; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

28 days leave

Pension scheme

Life cover

Discounts on Screwfix/B&Q

Healthcare

Share save schemes

Training and development

Location allowance

Job summary

Screwfix is seeking a proactive in-store supervisor/duty manager for a fixed-term role of 12 months. You will lead a small team, deliver outstanding customer service, and ensure smooth store operations from cash handling to stock management.

The role offers training, development, and opportunities within a growing retail business. Join us to drive sales while maintaining high standards and a positive team culture.

Qualifications

• Experienced supervisor or duty manager leading a small team in a fast-paced environment.
• Excellent customer service skills with a track record of driving sales.
• Curious, proactive and ready to improve processes.
• Passionate about our business and able to adapt in a busy retail setting.

Responsibilities

• Lead in-store operations and set a high standard for the team.
• Guide customers to the right products and simplify their shopping experience.
• Maintain store standards, handle cash reconciliations, queries, audits and stock management.

Skills

Supervisor experience

Customer service

Sales focus

Team leadership

Job description

Screwfix is seeking a proactive in-store supervisor/duty manager for a fixed-term role of 12 months. You will lead a small team, deliver outstanding customer service, and ensure smooth store operations from cash handling to stock management.

The role offers training, development, and opportunities within a growing retail business. Join us to drive sales while maintaining high standards and a positive team culture.