Retail Supervisor: Lead, Grow & Delight Customers

Toolstation Ltd; Thame; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

30 days holiday (comprising 22 days +

Company pension scheme

Cycle to work

Save and buy as you earn

Discounts across Travis Perkins

Financial education and support

Recognition awards

Discounts at over 1000 retailers

Family friendly policies

Job summary

Toolstation Ltd in Thame is seeking a Retail Supervisor for a 40-hour, fixed-term contract. You’ll be the face of the store, help customers, and support the Store Manager while checking deliveries, stocking shelves and assisting in the warehouse.

You’ll lead by example, motivate the team, and ensure great service even when busy. The role offers training and development through Toolstation Academy, with a strong focus on product availability and branch standards.

Responsibilities

• Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
• Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
• Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
• Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
• Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

Job description

Toolstation Ltd in Thame is seeking a Retail Supervisor for a 40-hour, fixed-term contract. You’ll be the face of the store, help customers, and support the Store Manager while checking deliveries, stocking shelves and assisting in the warehouse.

You’ll lead by example, motivate the team, and ensure great service even when busy. The role offers training and development through Toolstation Academy, with a strong focus on product availability and branch standards.