Retail Supervisor (20 hrs)

Deichmann; Cwmbran; Vor Ort; GBP 12.000 - 13.000; Teilzeit

Benefits dieser Stelle

Sales commission

Zusammenfassung

Deichmann is seeking a Retail Supervisor for our Cwmbran store. The role is offered as a part-time, permanent position with 16 hours per week and a competitive hourly rate, up to £13.91 per hour plus a non-contractual hourly sales commission.

The successful candidate will lead the store team when the Store Manager is absent and support the management in achieving targets. Ideal applicants will bring energy, a passion for retail, and previous supervisory experience, including cash handling and

Qualifikationen

• Supervisory experience in retail.
• Excellent cash handling and banking experience.
• Strong customer service and communication skills.
• Ability to lead and motivate a team.
• Good stock/merchandising awareness.

Aufgaben

• Lead and supervise the store team in the absence of the Store Manager.
• Open and close the store, including cashing up and admin duties.
• Provide excellent customer service and maintain product knowledge.
• Lead by example to promote complementary products with each sale.
• Assist management to hit store sales targets and KPIs.
• Support team members and ensure effective store operations.
• Ensure correct merchandising and refreshed displays.
• Process stock deliveries and store transfers.
• Address customer queries and resolve complaints.

Jobbeschreibung

Job reference : 000020-2026-038597

Full time/Part time : 16 hour contracts available

Location : 16 Gwent Square, Cwmbran NP44 1PW

Start date : Immediately

Purpose : Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Cwmbran store.
You will be offered a competitive hourly rate of up to £13.91 per hour + non contractual, hourly sales commission.
At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers.
In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career.
This is a part time, permanent position and you will be contracted to work 16 hours per week.

Ideal candidate : If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!
You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.
You will have previous retail experience and ideally will have worked as a supervisor previously.

Key activities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assisting management in leading the team, to achieve store sales targets and KPI’s.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Personal characteristics

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self-motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks – including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• The commitment to work 16 hours per week and the flexibility to work any day (Monday - Sunday).

Salary/Pay : up to £13.91 per hour + non contractual, hourly sales commission.