Retail Supervisor (16 hrs)

Deichmann; Leeds; Presencial; GBP 17.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Hourly sales commission

Descripción de la vacante

Deichmann in Leeds seeks a Retail Supervisor for a part-time, permanent role. You will lead the store team in the absence of the Store Manager, open/close the shop, handle cashing up, and ensure excellent customer service with strong product knowledge.

You will promote complementary products, work to hit sales targets and KPIs, and support team members as required. The post is 16 hours per week with a competitive hourly rate and commission.

Formación

• Retail experience and ideally supervisory experience.
• Ability to lead a team and provide exceptional customer service.
• Willingness to work 16 hours per week in a part-time role.

Responsabilidades

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and related admin.
• Provide excellent customer service and strong product knowledge.
• Promote complimentary products with each sale.
• Assist management to hit store sales targets and KPIs.
• Support team members as needed.
• Ensure the store is well merchandised and displays refreshed.
• Handle stock deliveries and transfers.
• Address customer queries and complaints.

Conocimientos

Team leadership

Customer service

Retail experience

Cash handling

Descripción del empleo

Here are the full details of the position you have selected. If you have any questions or need any assistance before applying below, please email our Recruitment team on careers@deichmann\.com including the advert reference.

Job reference : 000076-2026-038621

Full time/Part time : 16 hour contracts available

Location : G90 Trinity, Leeds LS1 6EX

Start date : Immediately

Purpose

Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Leeds store. You will be offered a competitive hourly rate of up to £13.91 per hour + non contractual, hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a part time, permanent position and you will be contracted to work 16 hours per week.

Ideal candidate

If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously.

Key activities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assisting management in leading the team, to achieve store sales targets and KPI's.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Personal characteristics

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self-motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks - including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• The commitment to work 16 hours per week and the flexibility to work any day (Monday - Sunday).

Salary/Pay

up to £13.91 per hour + non contractual, hourly sales commission.