Retail Supervisor

SUPERDRUG; Telford; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

28 days holiday

Staff discount 30%

Training

Sales incentives

Stream earnings app

Enhanced sick pay & pregnancy loss &

Job summary

Superdrug is seeking a Supervisor to lead a team in our Telford store. This role offers 16 hours per week with the potential for more, including weekend and evening shifts. You will help drive sales, deliver exceptional customer service, and support management in daily store operations.

The ideal candidate has prior supervisory experience in a fast-paced retailer, understands KPIs, and can mentor colleagues. Piercing services training is provided if needed, but not essential to start.

Qualifications

• Supervisory or team leader experience within a fast-paced high street retailer preferred.
• Understanding of retail Key Performance Indicators; including sales, profit and service.
• The ability to help others to develop and improve their skills.
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role).

Responsibilities

• Motivate and lead a team in a fast-paced store.
• Drive sales and deliver strong customer service.
• Support management with day-to-day store operations and loss prevention.

Skills

Supervisory experience

Retail KPIs

People development

Piercing services training optional

Job description

Shape Your Leadership Journey - Become a Supervisor Today

Location: Unit 15, Telford Forge Retail Park, Telford, Shropshire TF3 4AG

Hours: 16 hours a week with the opportunity to work more hours

Shifts: Flexible - to include weekends and evenings

Salary: £13.50 per hour

Why Superdrug?

At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top-notch service.

We're all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!

Hard work? Absolutely.

Rewarding? Always.

Here's the exciting bit... A great day includes:

Can you motivate others and keep the energy high in a fast-paced environment? If you're all about leading a team, smashing targets, and building a career you're proud of, we've got the perfect opportunity for you.

At Superdrug, your day will be all about making customers feel amazing, sharing our amazing Star Buys, and helping everyone leave the store feeling great.

You'll be right there supporting the management team with the day-to-day running of the store, driving sales, and delivering the kind of customer service that keeps people coming back. From keeping shelves stocked and the store looking its best, to helping reduce shrinkage and till errors, you'll play a big part in helping the team hit targets and keep things running smoothly.

No two days are the same, and that's what makes it fun!

What you'll bring to the role:

• Supervisory or team leader experience within a fast-paced high street retailer preferred
• Understanding of retail Key Performance Indicators; including sales, profit and service
• The ability to help others to develop and improve their skills
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)

Why You'll Love Working with Us

• Up to 28 days holiday
• Up to 30% discount for you and a friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Stream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support

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