Retail Supervisor

Superdrug Stores plc; Oxford; Presencial; GBP 16.000 - 23.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Up to 28 days holiday

Up to 30% discount for you and a guest

Excellent training

Sales incentives

Descripción de la vacante

Superdrug Stores plc is hiring a Supervisor to lead a fast-paced retail team at our Oxford store. You will be responsible for day-to-day operations, delivering excellent customer service and driving sales.

You’ll manage shifts, keep the store looking its best, assist with KPI targets, and help develop staff through coaching and training opportunities.

Formación

• Experience leading a team in a fast-paced retail setting.
• Understanding of store KPIs such as sales, profit and service metrics.
• Ability to develop and uplift team skills through coaching.

Responsabilidades

• Lead the store team and manage day-to-day operations.
• Drive sales and deliver exceptional customer service.
• Keep shelves stocked and store tidy to reduce shrinkage and errors.
• Support management with shift planning and store performance.

Conocimientos

Supervisory experience

KPI knowledge

Coaching and development

Customer service focus

Descripción del empleo

Shape Your Leadership Journey – Become a Supervisor Today

Location: Unit 22, Queen Street, Oxford, Oxfordshire OX1 1PE

Hours: 20 hours a week with the opportunity to work more hours

Shifts: Flexible

Salary: £14.47 Per Hour

Why Superdrug?

At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top-notch service.

We’re all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!

Hard work? Absolutely.

Rewarding? Always.

Here’s the exciting bit… A great day includes:

Can you motivate others and keep the energy high in a fast-paced environment? If you’re all about leading a team, smashing targets, and building a career you’re proud of, we’ve got the perfect opportunity for you.

At Superdrug, your day will be all about making customers feel amazing, sharing our amazing Star Buys, and helping everyone leave the store feeling great.

You’ll be right there supporting the management team with the day-to-day running of the store, driving sales, and delivering the kind of customer service that keeps people coming back. From keeping shelves stocked and the store looking its best, to helping reduce shrinkage and till errors, you’ll play a big part in helping the team hit targets and keep things running smoothly.

No two days are the same, and that’s what makes it fun!

What you’ll bring to the role:

• Supervisory or team leader experience within a fast-paced high street retailerpreferred
• Understanding of retail Key Performance Indicators; including sales, profit and service
• The ability to help others to develop and improve their skills
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)

Why You’ll Love Working with Us

• Up to 28 days holiday
• Up to 30% discount for you and a friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Stream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support

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