Retail Supervisor

Pilgrims Hospices; Tankerton; On-site; GBP 14,000 - 21,000; Part time

Job summary

Pilgrims Hospices is seeking a Supervisor for the Tankerton Store to support the retail team and managers in daily shop duties. The role focuses on achieving financial targets, managing stock and merchandising, and maintaining shop administration with strong liaison to volunteers.

The position is permanent and part-time (7 hours/1 day per week) at the Tankerton Store, with flexibility across weekdays. A proactive, commercially minded candidate with good numeracy and communication skills is

Qualifications

• Experience in target-driven retail environment.
• Entrepreneurial and commercial mind.
• A good standard of numeracy and English.
• Excellent communication and interpersonal skills, personable and able to relate to volunteers.
• A flexible and positive attitude.
• (Duplicate) Excellent communication and interpersonal skills, personable and able to relate to volunteers.

Responsibilities

• Support the Retail Manager with the day to day running of the shop.
• Meeting agreed financial targets.
• Maintaining effective stock management and merchandising.
• Carrying out shop administration.
• Ensuring adequate security.
• Following health and safety policy & procedures and giving training when needed.
• Implementing and ensuring the growth of our Gift Aid scheme.

Skills

Retail experience

Target-driven

Numeracy

English language

Communication skills

Volunteer relation

Job description

Pilgrims Hospices is looking for a Supervisor to join the team in our Tankerton Store, helping to support our retail managers, staff and volunteers with their day-to-day duties.

The Role

As a Supervisor at the Tankerton Store, you will assist the retail operations and ensure that they are a successful source of income generation whilst maintaining a good rapport with the wider retail team. Your main responsibilities will include:

• To support the Retail Manager with the day to day running of the shop.
• Meeting agreed financial targets.
• Maintaining effective stock management and merchandising.
• Carrying out shop administration.
• Ensuring adequate security.
• Following health and safety policy & procedures and giving training when needed..
• Implementing and ensuring the growth or our Gift Aid scheme.

This list is not exhaustive. For a full list of key duties and responsibilities for this role, please read the Job Description.

Working Arrangements

This is a permanent, part-time role (7 hrs/1 day per week) and is based at Pilgrims Hospices Tankerton Store. Working day will be between Monday and Sunday, flexibility is essential.

About You

To be successful in this role you should have:

• Experience working in a target-driven retail environment.
• Entrepreneurial and commercial mind.
• A good standard of numeracy and English
• Excellent communication and interpersonal skills, personable and able to relate to volunteers
• A flexible and positive attitude
• Excellent communication and interpersonal skills, personable and able to relate to volunteers

About Us

As an award-winning employer, Pilgrims provides end of life care services to patients and their families across east Kent.

Our commitment is to provide open, compassionate care and expertise for patients and their families – both in the community and in-patient units.

Our Vision

“Of a community where people with a terminal illness and their family and friends are supported and empowered to live well in mind and body until the very last moment of their life”.

We recognise that our workforce is integral to the delivery of our Vision and our organisational and charitable aims. Pilgrims Hospices continues to create a highly skilled, motivated, engaged and healthy workforce by providing an environment where staff and volunteers feel highly motivated to perform their roles to a consistently high standard, and actively role model our organisational behaviours and values.

To achieve our Vision , we have a shared set of values and behaviours that enable us to be the people and the charity that patients and their loved ones need us to be. They form our CODE , which guides us in our daily working and decision making:

Compassionate We treat everyone with compassion and care

Open We communicate openly, honestly and effectively

Dynamic We are dynamic, improving and developing our service

Empowered We empower people to achieve their outcomes

As an Employer of Choice we are committed supporting our employees and volunteers through both a holistic benefits package, but also through wellbeing and work/life balance.

Our workplaces offer:

• Friendly and highly professional working environments alongside people passionate about what we do
• Opportunities for professional development through a range of extensive learning
• A workplace pension scheme. Those joining us from the NHS may retain eligibility to membership of the NHS pension scheme
• A good work-life balance and realistic working hours
• Financial discounts, provided through the Blue Light Card scheme
• A sense of achievement in supporting a worthwhile cause
• A sense of wellbeing

We invest in our employees, which is one of the key things that makes us an award-winning employer of choice!