Retail Assistant - Newhaven | P/T 21 hours

Guild Care; Tudhoe; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Wellbeing day off

Employee assistance programme

Cycle to work

Specsavers eye care vouchers

Annual leave option to buy/sell

Health cash plan

Job summary

Guild Care is opening a brand-new charity shop in Newhaven and seeks a friendly Retail Assistant to support daily operations and deliver outstanding customer service. This role is part-time (21 hours per week) with regular weekend work and shifts within our seven-day opening hours.

You will join a caring team focused on making a difference in the community, while developing retail skills in a dynamic, supportive environment.

Qualifications

• Exceptional Customer Service Skills
• Responding to Customer Needs
• Communication
• Teamwork

Responsibilities

• Support the day-to-day running of the charity shop.
• Help launch and develop the brand-new Newhaven store.
• Deliver excellent customer service in a fast-paced environment.

Skills

Exceptional Customer Service

Responding to Customer Needs

Communication

Teamwork

Job description

Retail Assistant - Newhaven | P/T 21 hours

Come and be part of something new! We have exciting opportunities in our brand new, superstore in Newhaven.

• Are you looking for a rewarding role where your work makes a real difference?

• Do you have excellent customer service and communication skills?

• Are you a team player who is adaptable in your approach?

Guild Care is opening a brand-new charity shop in Newhaven and we're looking for an outgoing, customer focussed and passionate retail assistants to help launch our newest venture.

Supporting the day-to-day running of our newest fast-paced, busy charity superstores. This is a fantastic opportunity develop your retail skills. In this role, every day is different and your creativity, keen eye for detail and adaptability will really make a difference in people’s lives.

P/T 21 hours per week this role will include working at least 1 full weekend per month. Store is open 7days per week - 9am-8pm (Mon-Sat 10am -4pm (Sun))

Why Join Guild Care?

At Guild Care, we believe in putting people first—our clients and our team. We offer a warm, inclusive, and supportive working environment, where staff are encouraged to grow, develop, and thrive.

We offer competitive salary and benefits including:

• Annual Wellbeing Day off

• Employee Assistance Programme (free confidential advice on wellbeing, family, debt, and more)

• Cycle to Work scheme

• Free Specsavers eye care vouchers

• Option to buy and sell annual leave

• Health cash plan (silver and gold)

Interested? If you’re passionate about retail, have the experience and want to be part of something new and exciting in your community, we want to hear from you.

Guild Care are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. If you’re passionate about making a difference and share our values, we’d love to hear from you.

About the role

Guild Care is Worthing’s leading social care charity, and our wonderful charity shops play a vital role in supporting the services we provide to older people, those living with dementia, and children and adults with learning disabilities. With17 shops across East and West Sussex, we’re at the heart of the community – offering a wide range of quality second-hand goods, all while raising funds for our essential services.

Do you have experience in a retail or customer service setting? And / or are you enthusiastic, creative, with outstanding communication and customer service skills and are willing to learn?

In this role, every day is different and your keen eye for detail and adaptability is essential.

Guild Care are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. If you’re passionate about making a difference and share our values.

About the company

We are Worthing’s leading and most established social care charity, supporting people to live well, enjoy life and love every day.

Required Criteria

• Excellent Communication Skills
• Flexible attitude to work
• Ability to undertake reasonable lifting duties
• Team player with a can do attitude
• Previous recent retail experience

Desired Criteria

• A keen eye for detail
• Previous charity shop experience

Skills you'll need

• Exceptional Customer Service Skills
• Responding to Customer Needs
• Communication
• Teamwork