Retail Supervisor

TN United Kingdom; Gateshead; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player seeks an enthusiastic Team Leader who thrives in a fast-paced retail environment. This role is pivotal in supporting the management team, driving sales, and delivering exceptional customer service. You will engage directly with your team, fostering development and ensuring high standards. With a strong focus on personal growth and internal promotion, this position offers a rewarding career path in the Health & Beauty Retail sector. Join us to make a difference and enjoy a fun, dynamic workplace where your contributions truly matter!

Benefits

Up to 28 days holiday

Up to 30% discount for you and a friend

Excellent training

Real-time earnings tracking with Wagestream

Enhanced company sick pay

Pregnancy loss support

Qualifications

• Supervisory or team leader experience in a fast-paced retail environment.
• Understanding of retail KPIs, including sales and service.

Responsibilities

• Support management in daily business activities and driving sales.
• Maximize profit by reducing shrinkage and managing costs.

Skills

Team Management

Customer Service

Sales Strategy

Retail KPIs

Coaching and Development

Education

Experience in Retail Management

Job description

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Location: Unit 68 Cameron Walk, The Metro Centre, Gateshead, NE11 9YR

Hours: 16 hours a week with an opportunity to work more hours.

Salary: £13.15 Per Hour.

Why Superdrug?

Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures are on? Leading your team, hitting targets, and progressing your career—that’s what it’s all about. Hard work, yes, but rewarding too. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service, and fun.

Our success comes from our people—they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!

The Role

What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, and the next you will be managing and coaching your team. It’s real think-on-your-feet stuff! We recognize you are Superdrug’s future Store Managers.

• You’ll support the management team in the day-to-day business activities.
• Driving sales, alongside the development and delivery of excellent customer service and store standards.
• Involved in maximising profit by working hard to reduce shrinkage, damages, till errors, and costs.

About you

• Ideally supervisory or team leader experience within a fast-paced high street retailer.
• Understanding of retail Key Performance Indicators, including sales, profit, and service.
• Confidence, resilience, and ambition with the ability to help others develop and improve their skills.
• Willingness to carry out piercing services for our customers (training provided; not essential as part of the role).
• Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers.

We want you, together with Superdrug, to help make a difference in the Health & Beauty Retail sector. Apply now to find out more—we want to hear from you!

Here’s how you are rewarded

• Up to 28 days holiday
• Up to 30% discount for you and a nominated friend or family member
• Excellent training
• Get instant access to Wagestream, a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money, and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss support