Retail Supervisor (20 hrs)

TN United Kingdom; Middlesbrough; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player in retail seeks an enthusiastic Retail Supervisor to join their Middlesbrough store. This part-time position offers a competitive hourly rate and the opportunity to lead a dedicated team in delivering exceptional customer service. The ideal candidate will thrive in a fast-paced environment, demonstrating strong leadership and communication skills while motivating their team to achieve sales targets. If you're passionate about retail and ready to make a difference, this role is perfect for you.

Qualifications

• Previous retail experience with supervisory responsibilities preferred.
• Ability to lead and motivate a team in a fast-paced environment.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Provide excellent customer service and maintain strong product knowledge.
• Assist management in achieving store sales targets and KPIs.

Skills

Customer Service

Team Leadership

Retail Management

Interpersonal Skills

Education

Retail Experience

Job description

Social network you want to login/join with:

Retail Supervisor (20 hrs), Middlesbrough

Client:

Location:

Middlesbrough, United Kingdom

Job Category:

Retail

EU work permit required:

Yes

Job Reference:

1d0b4794e6ea

Job Views:

1

Posted:

07.05.2025

Expiry Date:

21.06.2025

Job Description:

Purpose: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Middlesbrough store.

You will be offered a competitive hourly rate of up to £13.41 per hour plus non-contractual, hourly sales commission.

At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.

This is a part-time, permanent position, contracted for 20 hours per week. The ideal candidate has energy, drive, and passion for working in a fast-paced, customer-facing retail environment.

You should have a positive attitude towards providing exceptional customer service, the ability to lead a team, stamina for working on a busy shop floor, and the capacity to work calmly under pressure.

Previous retail experience, ideally with supervisory responsibilities, is preferred.

Key activities:

1. Lead and supervise the store team in the absence of the Store Manager.
2. Open & close the store, including cashing up and completing administrative duties.
3. Provide excellent customer service and maintain strong product knowledge.
4. Lead by example, recommending and promoting complementary products.
5. Assist management in achieving store sales targets and KPIs.
6. Support team members as needed.
7. Ensure proper merchandising, refreshed product displays, and inviting store presentation.
8. Process stock deliveries and store transfers.
9. Handle customer queries and complaints.

Personal characteristics:

1. Ability to follow management instructions regarding additional tasks.
2. Previous supervisory experience, including cashing up and banking.
3. Self-motivated with a positive attitude.
4. Ability to supervise, motivate, coach, and work with a team.
5. Strong interpersonal and communication skills.
6. Willingness to serve all customers.
7. Drive to exceed performance targets.
8. Methodical approach to daily tasks, including stock management.
9. High attention to detail.
10. Ability to work independently and as part of a team.
11. Flexibility to work any day from Monday to Sunday.

Salary: up to £13.41 per hour plus non-contractual sales commission.