Retail Supervisor

Wickes; Beverley; On-site; GBP 13,000 - 18,000; Part time

Benefits offered by this job

Annual bonus

Pension contribution

Annual leave

Staff discount

Job summary

Wickes in Beverley is hiring a part-time Store Colleague to support daily store operations and deliver exceptional customer service. You’ll be a key holder, supervise teammates, and ensure the store runs smoothly from opening to close.

Shifts include a mix of early and late hours, with opportunities to develop skills through a comprehensive learning and development programme and a competitive benefits package.

Qualifications

• Experience delivering customer service.
• Experience training new team members, supporting scheduling rotas or being a key-holder.
• Able to motivate and support colleagues to achieve best customer experience.

Responsibilities

• Motivate, guide and support colleagues to achieve the best customer experience.
• Be a key holder and supervise the team to complete routine tasks.
• Ensure store is in tip-top shape, fulfil orders and assist customers as needed.

Skills

Customer service

Team supervision

Key holder

Training teammates

Job description

About the role...

Whatever the day brings safety will be your first priority. You’ll motivate, guide and support your colleagues to achieve the best customer experience possible. You’ll be a key holder and supervise your team to complete routine tasks. Whether that’s ensuring the store is in tip-top shape, fulfilling orders or making sure every customer finds help, you’ll be there to drive success.

About you...

You have a keen interest in growing your career and supporting your own team. You are passionate about delivering exceptional customer service. You ideally have some experience training new team members, supporting scheduling rotas or being a key-holder. All we really ask is that you bring a bag of enthusiasm.

Working hours/days

• 25 hours per week, 5 days per week
• One weekend day every week (could change from Saturdays and Sundays on a weekly basis, however, there is flexibility so if you'd prefer a particular weekend day we will accommodate)
• Shift patterns are 7:00-16:00 or 11:00-20:00 (this job will be more late shifts 11am-8pm, however, there will still be some early shifts as well)
• Flexibility is needed for this job

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:

If you are 21 yrs and over £13.39 phr, 18 yrs - 20 yrs £12.64 phr and under 18 yrs £9.46 phr.

• Up to 5% annual bonus and up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.

We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.