Retail Supervisor

Compass Group PLC; Ashington; On-site; GBP 19,000 - 23,000; Full time

Job summary

Compass Group UK&I is seeking a dedicated Retail Supervisor to ensure smooth operation of Defence retail outlets on a full-time basis, contracted to 35 hours per week. You will supervise frontline staff, manage till operations, and support weekly rotas while maintaining food safety and quality standards across multiple sites.

The role offers opportunities to progress within a company that values its people, recognises effort, and supports professional growth in a diverse Defence, Government, and

Qualifications

• Previous experience supervising frontline teams within a similar environment.
• Good communication skills with a focus on great customer service.
• Team player with a can-do attitude.
• Ability to work under pressure whilst maintaining a positive attitude.

Responsibilities

• Ensuring all deliveries are checked and stored promptly and correctly.
• Supervising a team, creating a positive environment where the team feel welcomed and supported.
• Being a responsible key holder.
• Using the till, taking order and receiving payments.
• Assisting with weekly bookwork and any other duties that are necessary.
• Producing weekly rotas following the manager's guidelines.
• Placing orders for stock to maintain the correct stock levels.
• Delegating where necessary and ensuring the team are proactive at all times.
• Complying with Food Handling & Hygiene standards.

Skills

Team leadership

Customer service

Communication

Team player

Job description

We're currently recruiting a dedicated Retail Supervisor to help ensure the smooth running of the operations in Defence on a full time basis, contracted to 35 hours per week.

As a Retail Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: 5 out of 7 days

Please note: This role is contracted to 50.2 weeks per year

Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I:

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Being a responsible key holder
• Using the till, taking order and receiving payments
• Assisting with weekly bookwork and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards

• Previous experience supervising frontline teams within a similar environment
• Good communication skills with a focus on great Customer Service
• Team player and can-do attitude
• Ability to work under pressure whilst maintaining a positive attitude

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/#####/95897001/52435013/R/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

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