Retail Store Manager

White Raven Resourcing Ltd; Wembley; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary package

Inclusive working environment

European network exposure

Job summary

White Raven Resourcing Ltd in Wembley, United Kingdom, is recruiting a Retail Store Manager to lead a premium brand store. You will take ownership of performance, guide a passionate team and deliver an exceptional in-store experience.

You will drive sales, manage operations, merchandising, and customer engagement, while mentoring staff and ensuring high standards across health and safety.

Qualifications

• Proven experience in a retail management role.
• Strong people management and team development skills.
• Excellent communication and organisational skills.
• Experience with stock control and loss prevention.

Responsibilities

• Leading, motivating, and developing a high-performing store team to achieve targets
• Managing day-to-day store operations including visual merchandising, stock control and loss prevention
• Delivering an outstanding customer experience using advanced sales techniques
• Overseeing staff rotas and scheduling
• HR processes including recruitment, onboarding, training and performance management
• Ensuring health, safety and environmental standards are maintained
• Handling customer queries and escalations professionally

Skills

Retail leadership

Team development

Customer service

Stock control

Loss prevention

Tools

POS systems

Job description

Wembley, United Kingdom | Posted on 07/09/2026

White Raven Resourcing Ltd are delighted to be supporting a global, premium retail brand in their search for a Retail Store Manager to lead their store in Wembley.

This is an exciting opportunity to join a high-growth, customer-focused organisation where you will take ownership of store performance, lead a passionate team, and deliver an exceptional in-store experience.

As Retail Store Manager, you will be responsible for driving store success through strong leadership, operational excellence, and outstanding customer engagement.

Key responsibilities include:

• Leading, motivating, and developing a high-performing store team to achieve individual and store targets
  
• Acting as a role model on the shop floor and within back-of-house operations
  
• Managing day-to-day store operations including visual merchandising, stock control, and loss prevention
  
• Analysing store performance and implementing strategies to improve productivity and efficiency
  
• Delivering an outstanding customer experience using advanced sales techniques
  
• Managing staff rotas and scheduling effectively
  
• Overseeing in-store HR processes including recruitment, onboarding, training, and performance management
  
• Ensuring health, safety, and environmental standards are consistently maintained
  
• Handling customer queries and escalations professionally
  
• Sharing feedback and insights with senior management
  

Requirements

We’re looking for a motivated and commercially driven leader who thrives in a retail environment.

You will have:

• Proven experience in a retail management or leadership role
  
• Strong people management and team development skills
  
• A passion for retail, customer service, and achieving sales targets
  
• Solid understanding of retail KPIs and performance metrics
  
• Excellent communication and organisational skills
  
• High attention to detail and a proactive mindset
  
• Experience with stock control, POS systems, and loss prevention processes
  
• Previous experience within a fast-paced or premium retail environment
  
• Awareness of retail market trends and consumer behaviour
  

You’ll also be flexible to work weekends and holidays and comfortable working within a remotely managed structure.

• Competitive salary package
  
• Inclusive and supportive working environment
  
• Exposure to wider business projects across a European network