Retail Store Manager

White Raven Resourcing Ltd; Ledston; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Inclusive working environment

Exposure to European network

Job summary

White Raven Resourcing Ltd in Leeds is partnering with a global premium retail brand to appoint a Retail Store Manager. You will lead a passionate team, own store performance, and deliver an exceptional in-store experience.

The role focuses on delivering outstanding customer engagement, operational excellence, and strong leadership in a fast-paced, premium environment. Weekend/holiday availability is required, with a clear path for career progression within a European network.

Qualifications

• Proven experience in a retail management or leadership role.
• Strong people management and team development skills.
• Passion for retail, customer service, and achieving sales targets.
• Solid understanding of retail KPIs and performance metrics.
• Excellent communication and organisational skills.
• Experience with stock control, POS systems and loss prevention processes.
• Experience in fast-paced or premium retail environment.
• Awareness of retail market trends and consumer behaviour.

Responsibilities

• Leading, motivating, and developing a high-performing store team to achieve individual and store targets.
• Acting as a role model on the shop floor and within back-of-house operations.
• Managing day-to-day store operations including visual merchandising, stock control, and loss prevention.
• Analysing store performance and implementing strategies to improve productivity and efficiency.
• Delivering an outstanding customer experience using advanced sales techniques.
• Managing staff rotas and scheduling effectively.
• Overseeing in-store HR processes including recruitment, onboarding, training, and performance management.
• Ensuring health, safety, and environmental standards are consistently maintained.
• Handling customer queries and escalations professionally.
• Sharing feedback and insights with senior management.

Skills

Retail leadership

People management

Customer service orientation

Sales target focus

Communication

Tools

POS systems

Job description

White Raven Resourcing Ltd are delighted to be supporting a global, premium retail brand in their search for a Retail Store Manager to lead their store in Leeds.

This is an exciting opportunity to join a high-growth, customer-focused organisation where you will take ownership of store performance, lead a passionate team, and deliver an exceptional in-store experience.

As Retail Store Manager, you will be responsible for driving store success through strong leadership, operational excellence, and outstanding customer engagement.

Key responsibilities include:

• Leading, motivating, and developing a high-performing store team to achieve individual and store targets
• Acting as a role model on the shop floor and within back-of-house operations
• Managing day-to-day store operations including visual merchandising, stock control, and loss prevention
• Analysing store performance and implementing strategies to improve productivity and efficiency
• Delivering an outstanding customer experience using advanced sales techniques
• Managing staff rotas and scheduling effectively
• Overseeing in-store HR processes including recruitment, onboarding, training, and performance management
• Ensuring health, safety, and environmental standards are consistently maintained
• Handling customer queries and escalations professionally
• Sharing feedback and insights with senior management

Requirements

We’re looking for a motivated and commercially driven leader who thrives in a retail environment.

You will have:

• Proven experience in a retail management or leadership role
• Strong people management and team development skills
• A passion for retail, customer service, and achieving sales targets
• Solid understanding of retail KPIs and performance metrics
• Excellent communication and organisational skills
• High attention to detail and a proactive mindset
• Experience with stock control, POS systems, and loss prevention processes
• Previous experience within a fast-paced or premium retail environment
• Awareness of retail market trends and consumer behaviour

You’ll also be flexible to work weekends and holidays and comfortable working within a remotely managed structure.

• Competitive salary package
• Inclusive and supportive working environment
• Exposure to wider business projects across a European network