Retail Store Manager

White Raven Resourcing Ltd; Leeds; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Inclusive environment

European network exposure

Job summary

White Raven Resourcing Ltd in Leeds is seeking a Retail Store Manager to lead a premium retail store and drive sales performance. You will manage a high-performing team, deliver an exceptional in-store experience, and take ownership of store operations.

You will focus on leadership, visual merchandising, stock control, loss prevention, and customer engagement while meeting targets. The role offers a competitive salary, a supportive environment, and exposure to a European network.

Qualifications

• Proven experience in a retail management or leadership role.
• Strong people management and team development skills.
• A passion for retail, customer service, and achieving sales targets.
• Solid understanding of retail KPIs and performance metrics.
• Excellent communication and organisational skills.
• Experience with stock control, POS systems, and loss prevention.
• Experience within fast-paced or premium retail environments.

Responsibilities

• Leading, motivating, and developing a high-performing store team to achieve individual and store targets.
• Acting as a role model on the shop floor and within back-of-house operations.
• Managing day-to-day store operations including visual merchandising, stock control, and loss prevention.
• Analysing store performance and implementing strategies to improve productivity and efficiency.
• Delivering an outstanding customer experience using advanced sales techniques.
• Managing staff rotas and scheduling effectively.
• Overseeing in-store HR processes including recruitment, onboarding, training, and performance management.
• Ensuring health, safety, and environmental standards are consistently maintained.
• Handling customer queries and escalations professionally.
• Sharing feedback and insights with senior management.

Skills

Retail leadership

People management

Customer service

KPIs

Communication

Organisation

Stock control

Loss prevention

POS systems

Tools

POS systems

Job description

Leeds, United Kingdom | Posted on 12/09/2026

White Raven Resourcing Ltd are delighted to be supporting a global, premium retail brand in their search for a Retail Store Manager to lead their store in Leeds.

This is an exciting opportunity to join a high-growth, customer-focused organisation where you will take ownership of store performance, lead a passionate team, and deliver an exceptional in-store experience.

As Retail Store Manager, you will be responsible for driving store success through strong leadership, operational excellence, and outstanding customer engagement.

Key responsibilities include:

• Leading, motivating, and developing a high-performing store team to achieve individual and store targets
  
• Acting as a role model on the shop floor and within back-of-house operations
  
• Managing day-to-day store operations including visual merchandising, stock control, and loss prevention
  
• Analysing store performance and implementing strategies to improve productivity and efficiency
  
• Delivering an outstanding customer experience using advanced sales techniques
  
• Managing staff rotas and scheduling effectively
  
• Overseeing in-store HR processes including recruitment, onboarding, training, and performance management
  
• Ensuring health, safety, and environmental standards are consistently maintained
  
• Handling customer queries and escalations professionally
  
• Sharing feedback and insights with senior management
  

Requirements

We’re looking for a motivated and commercially driven leader who thrives in a retail environment.

You will have:

• Proven experience in a retail management or leadership role
  
• Strong people management and team development skills
  
• A passion for retail, customer service, and achieving sales targets
  
• Solid understanding of retail KPIs and performance metrics
  
• Excellent communication and organisational skills
  
• High attention to detail and a proactive mindset
  
• Experience with stock control, POS systems, and loss prevention processes
• Previous experience within a fast-paced or premium retail environment
  
• Awareness of retail market trends and consumer behaviour

You’ll also be flexible to work weekends and holidays and comfortable working within a remotely managed structure.

• Competitive salary package
  
• Inclusive and supportive working environment
  
• Exposure to wider business projects across a European network