Retail Store Leader: Drive Team Growth & Experience

Animal; Stevenage; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Monthly Bonus Scheme

50% Colleague Discount across Mountain

28 days annual leave + Bank Holidays

Employee Assistance Programme

Colleague Referral Incentive

Auto-enrolment Pension

Job summary

Mountain Warehouse in Stevenage seeks an Assistant Store Manager to partner with the Store Manager in delivering outstanding customer experiences and leading a high-performing team. You will drive daily operations, coaching colleagues, and upholding brand standards to ensure an exceptional shopping journey.

You will support sales targets, mentor staff, manage inventory and visual merchandising, and foster store growth while building strong community connections in the local area.

Qualifications

• Experience leading a retail team in a fast-paced environment.
• Proven ability to coach and develop colleagues to meet goals.
• Strong customer service focus and problem-solving skills.
• Excellent communication and teamwork across departments.

Responsibilities

• Lead a motivated, high-performing store team in partnership with the Store Manager.
• Drive daily operations, visual standards, health and safety, and policy compliance.
• Support in meeting sales targets and KPI monitoring to sustain store performance.
• Recruit, coach and retain top talent to enhance the customer experience.

Skills

Retail leadership

Team development

Customer focus

Communication

Store operations

Job description

Mountain Warehouse in Stevenage seeks an Assistant Store Manager to partner with the Store Manager in delivering outstanding customer experiences and leading a high-performing team. You will drive daily operations, coaching colleagues, and upholding brand standards to ensure an exceptional shopping journey.

You will support sales targets, mentor staff, manage inventory and visual merchandising, and foster store growth while building strong community connections in the local area.