Retail Store Leader: Inspire Teams, Elevate Experience

Mountain Warehouse; Stevenage; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Monthly bonus

Colleague discount

Uniform allowance

28 days annual leave

Employee assistance programme

Pension scheme

Referral incentive

Job summary

Mountain Warehouse seeks an Assistant Store Manager in Stevenage to partner with the Store Manager, drive day-to-day operations and foster a top-performing team. You will lead by example, coach staff, and ensure superb customer service while upholding brand standards.

The role focuses on sales results, stock control, health and safety, and staff development within a dynamic UK retail environment.

Qualifications

• Experience in leading retail teams and delivering excellent customer service.
• Strong communication skills and ability to train and develop staff.
• Proven track record in achieving sales targets and KPI goals.
• Ability to recruit, retain and empower a high-performing team.

Responsibilities

• Lead a motivated, high-performing team in partnership with the Store Manager.
• Maintain visual standards, health and safety, and store policies.
• Drive sales, monitor KPIs, manage stock levels and loss prevention.
• Deliver exceptional customer service and build community connections.

Skills

Retail leadership

Customer service

Communication

Team motivation

KPI awareness

Job description

Mountain Warehouse seeks an Assistant Store Manager in Stevenage to partner with the Store Manager, drive day-to-day operations and foster a top-performing team. You will lead by example, coach staff, and ensure superb customer service while upholding brand standards.

The role focuses on sales results, stock control, health and safety, and staff development within a dynamic UK retail environment.