Retail Store Leader: Inspire Teams & Customer Experience

Mountain Warehouse; Sheffield; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Monthly bonus

Colleague discount

28 days annual leave

Employee Assistance Programme

Pension scheme

Referral incentive

Job summary

Mountain Warehouse in Sheffield is seeking an Assistant Store Manager to partner with the Store Manager in driving the store’s success. You will lead daily operations, coach a high-performing team, and uphold the Mountain Warehouse brand.

You’ll focus on sales growth, KPI monitoring, visual merchandising, stock control and safe, welcoming customer service. The role rewards initiative with a monthly bonus, staff discounts and a supportive, team‑oriented environment.

Qualifications

• Proven retail management experience.
• Strong leadership and communication skills.
• Track record of achieving sales targets.

Responsibilities

• Lead a motivated, high-performing team alongside the Store Manager.
• Drive training and development, empowering staff to grow.
• Ensure compliance with company policies and health and safety standards.
• Maintain high visual merchandising and housekeeping standards.
• Monitor KPIs and drive sales performance to meet targets.
• Oversee stock levels, replenishment and delivery accuracy.
• Lead by example delivering exceptional customer service and handling feedback.

Skills

Leadership

Team Development

Communication

Customer Service

Sales Targets

KPI Monitoring

Visual Merchandising

Problem Solving

Decision Making

Job description

Mountain Warehouse in Sheffield is seeking an Assistant Store Manager to partner with the Store Manager in driving the store’s success. You will lead daily operations, coach a high-performing team, and uphold the Mountain Warehouse brand.

You’ll focus on sales growth, KPI monitoring, visual merchandising, stock control and safe, welcoming customer service. The role rewards initiative with a monthly bonus, staff discounts and a supportive, team‑oriented environment.