Retail Store Lead: Team Growth & Experience

Animal; Colchester; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Monthly bonus

Colleague discount 50%

Uniform allowance

28 days annual leave

Employee assistance programme

Colleague hardship scheme

Referral incentive

Pension scheme

Stable environment

Length of service awards

Job summary

Mountain Warehouse in Colchester is seeking an Assistant Store Manager to partner with the Store Manager in driving store success, leading daily operations and fostering a collaborative team to deliver an exceptional shopping experience.

You will lead by example, develop your team, maintain visual standards and KPIs, and ensure health and safety while building strong connections with customers and your local community.

Qualifications

• Passionate about creating outstanding customer experiences.
• An inspiring leader with a proven track record in retail management.
• Clear and confident communicator with colleagues and customers.
• Results-driven with a focus on meeting targets.
• Approachable, supportive and trustworthy—a natural team player.
• Energetic and proactive with task completion.
• Skilled in problem-solving and decision-making.

Responsibilities

• Lead a motivated, engaged, and high-performing team alongside the Store Manager.
• Foster a collaborative environment and drive training and development.
• Communicate clearly to ensure alignment and trust across the team and keep product knowledge up to date.
• Assist with day-to-day store operations and maintain policies, visuals, and housekeeping.

Job description

Mountain Warehouse in Colchester is seeking an Assistant Store Manager to partner with the Store Manager in driving store success, leading daily operations and fostering a collaborative team to deliver an exceptional shopping experience.

You will lead by example, develop your team, maintain visual standards and KPIs, and ensure health and safety while building strong connections with customers and your local community.