Retail Store Leader: Drive Team, Experience & Growth

Mountain Warehouse; Leeds; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Monthly Bonus Scheme

Colleague Discount 50%

28 days annual leave

Employee Assistance Programme

Colleague Hardship Scheme

Colleague Referral Incentive

Auto-enrolment Pension

Service awards

Job summary

Mountain Warehouse in Leeds is seeking an Assistant Store Manager to partner with the Store Manager, lead daily operations, and foster a collaborative, high‑performing team committed to delivering exceptional customer experiences.

You will drive training, maintain visual standards, manage stock and health & safety, recruit talent, and help meet sales targets while upholding brand values and a supportive store culture. This is an engaging, fast-paced retail leadership role with real scope to grow.

Qualifications

• Experience leading a store or large team.
• Strong communication and customer service ethos.
• Ability to coach and develop staff.
• Results-driven with KPIs and targets.

Responsibilities

• Lead a motivated, high-performing team to deliver outstanding customer service.
• Maintain visual merchandising and housekeeping standards.
• Assist with day-to-day store operations and health & safety.
• Support recruitment and retention of retail staff to build a strong team.
• Drive sales and monitor KPIs to achieve targets and profitability.
• Address customer feedback and build community connections.

Skills

Retail leadership

Customer service

Communication

Staff recruitment

KPIs & analytics

Job description

Mountain Warehouse in Leeds is seeking an Assistant Store Manager to partner with the Store Manager, lead daily operations, and foster a collaborative, high‑performing team committed to delivering exceptional customer experiences.

You will drive training, maintain visual standards, manage stock and health & safety, recruit talent, and help meet sales targets while upholding brand values and a supportive store culture. This is an engaging, fast-paced retail leadership role with real scope to grow.