Retail Store Leader: Coach Teams, Drive Performance

B&M Retail; Sunderland; In loco; GBP 26.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Staff discount

Colleague portal discounts

Descrizione del lavoro

B&M Stores in Pallion are looking for a Deputy Store Manager to support the Store Manager, lead the shop floor and step in during their absence. You will drive sales, standards and KPIs, coach a team and ensure exceptional customer service in a fast-paced, high-turnover environment.

As a hands-on leader, you’ll work flexible hours including evenings, weekends and bank holidays, with clear career progression toward Store Manager and beyond.

Competenze

• Experience in a fast-paced retail or high turnover environment.
• Strong teamwork with the confidence to lead.
• Passion for coaching and developing others.
• Pride in delivering excellent customer experience and high standards.
• Hands-on attitude across all store areas.

Mansioni

• Support the Store Manager in driving sales, performance and store standards
• Take ownership of the shop floor, leading by example every day
• Step up to run the store in the Store Manager’s absence
• Lead, coach and motivate your team to deliver their best
• Drive KPIs and identify opportunities to improve performance

Conoscenze

Retail leadership

Team leadership

Customer service

Coaching & development

Flexibility

Descrizione del lavoro

B&M Stores in Pallion are looking for a Deputy Store Manager to support the Store Manager, lead the shop floor and step in during their absence. You will drive sales, standards and KPIs, coach a team and ensure exceptional customer service in a fast-paced, high-turnover environment.

As a hands-on leader, you’ll work flexible hours including evenings, weekends and bank holidays, with clear career progression toward Store Manager and beyond.