Deputy Store Manager - Lead, Coach & Drive Performance

B&M Retail Limited; Saltburn by the Sea; On-site; GBP 26,000 - 32,000; Full time

Job summary

B&M Retail Limited is seeking a Deputy Store Manager for our Skelton store. You will support the Store Manager, own the shop floor, and step in when the Store Manager is absent, leading by example to deliver excellent customer service and store standards.

You will coach and develop your team, drive performance across KPIs, and contribute to a fast-paced retail environment where flexibility across days and bank holidays is essential.

Qualifications

• Experience managing a fast-paced retail or high turnover environment.
• A strong team player with the confidence to step up and lead.
• A passion for coaching and developing others.
• Pride in delivering a great customer experience and high standards.
• A hands-on attitude - ready to get involved in all areas of the store.

Responsibilities

• Support the Store Manager in driving sales, performance and store standards.
• Take ownership of the shop floor, leading by example every day.
• Step up to run the store in the Store Manager’s absence.
• Lead, coach and motivate your team to deliver their best.
• Drive KPIs and identify opportunities to improve performance.

Skills

Retail leadership

Team coaching

Customer focus

KPI drive

Job description

B&M Retail Limited is seeking a Deputy Store Manager for our Skelton store. You will support the Store Manager, own the shop floor, and step in when the Store Manager is absent, leading by example to deliver excellent customer service and store standards.

You will coach and develop your team, drive performance across KPIs, and contribute to a fast-paced retail environment where flexibility across days and bank holidays is essential.