Brand Experience Retail Associate

WOLVERINE WORLDWIDE INC; Swindon; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Clothing allowance

Seasonal uniform

Training & development

Quarterly bonuses

60% off Sweaty Betty merchandise

25 days holiday

Refer a Friend bonus

Season Ticket Loan

Retail Trust access

Health cash plan

WW discount

Enhanced Family Leave

Pension

Job summary

Sweaty Betty UK Stores is seeking a customer-focused team member to help customers choose footwear and apparel while delivering an outstanding shopping experience. You will represent our brand with energy and expertise in a fast-paced retail setting.

Responsibilities include meeting sales targets, educating customers on our products, and upholding store standards across front and back areas. Weekend availability and a friendly, proactive attitude are essential.

Qualifications

• Flexible schedule including weekends and holidays.
• Retail sales experience is preferred but not required.
• Excellent communication and a positive, professional attitude.

Responsibilities

• Create exceptional customer experiences through authentic service and product knowledge.
• Meet or exceed sales targets and performance metrics.
• Inform customers about products and build rapport for lasting relationships.
• Maintain store standards, stock, deliveries, and loss prevention procedures.
• Handle cash responsibly and follow security and safety policies.
• Encourage loyalty by sharing upcoming collections and capturing customer data.

Skills

Retail sales

Customer service

Communication skills

Positive attitude

Enthusiasm to learn

Teamwork

Under pressure

Education

High school diploma or equivalent

Job description

Sweaty Betty UK Stores is seeking a customer-focused team member to help customers choose footwear and apparel while delivering an outstanding shopping experience. You will represent our brand with energy and expertise in a fast-paced retail setting.

Responsibilities include meeting sales targets, educating customers on our products, and upholding store standards across front and back areas. Weekend availability and a friendly, proactive attitude are essential.