Retail Floor Specialist: Customer Experience & Sales

JDSPORTS; England; On-site; GBP 12,000 - 17,000; Full time

Job summary

JDSports in the United Kingdom is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor, greet customers, maintain displays, replenish stock, and uphold the high standards the brand is known for.

You will work as part of a supportive team, adapt your approach to different customers, handle transactions, and help keep the store running smoothly while embracing learning opportunities.

Qualifications

• Adaptability in communication with diverse customers.
• Positive engagement with customers and colleagues.
• Strong organizational skills and task management.
• Ability to work collaboratively.
• Willingness to learn and follow procedures.

Responsibilities

• Deliver a welcoming customer experience and provide product information.
• Identify customer needs, suggest products, promote add-ons.
• Maintain high service standards.
• Keep shop floor clean, organized, and well presented.
• Replenish stock and display products correctly.
• Process transactions, cash handling, stock processing, and deliveries.
• Use in-store tech to support enquiries and operations.
• Follow health and safety policies.
• Collaborate with colleagues for smooth store operations.
• Support additional duties as required.

Skills

Adaptability

Customer engagement

Organisational skills

Teamwork

Learning mindset

Job description

JDSports in the United Kingdom is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor, greet customers, maintain displays, replenish stock, and uphold the high standards the brand is known for.

You will work as part of a supportive team, adapt your approach to different customers, handle transactions, and help keep the store running smoothly while embracing learning opportunities.