Retail Store Associate — Elevate Customer Experience

JD GROUP; Greater London; On-site; GBP 18,000 - 23,000; Full time

Job summary

JD GROUP is seeking a Store Colleague in Greater London to deliver a welcoming customer experience and support sales on the shop floor. You will greet customers, assist with product information, and help maintain presentation standards throughout the store.

Ideal candidates are customer-focused, collaborative, and eager to learn store procedures while contributing to a fast-paced retail environment in London.

Qualifications

• Strong customer service mindset.
• Willingness to learn and follow store procedures.
• Ability to work in a fast-paced environment.

Responsibilities

• Deliver a positive and welcoming experience for customers.
• Identify customer needs and promote suitable products.
• Maintain high standards of customer service.
• Keep shop floor presentation clean, organised and well maintained.
• Replenish stock and ensure products are correctly displayed.
• Process transactions and assist with deliveries as required.

Skills

Customer service

Sales

Teamwork

Communication

Adaptability

Job description

JD GROUP is seeking a Store Colleague in Greater London to deliver a welcoming customer experience and support sales on the shop floor. You will greet customers, assist with product information, and help maintain presentation standards throughout the store.

Ideal candidates are customer-focused, collaborative, and eager to learn store procedures while contributing to a fast-paced retail environment in London.