Retail Shift Leader - Lead, Serve, and Inspire

Tesco Retail; Brackley; On-site; GBP 13,000 - 16,000; Part time

Job summary

Tesco is seeking a Shift Lead to manage store operations and lead a team to deliver outstanding customer service. You will work across store areas, coach colleagues, and ensure smooth day-to-day operations while modelling excellent service.

The role includes overseeing shifts within defined availability windows and maintaining strong relations with colleagues and customers. A commitment to diversity and inclusion is central to Tesco's values.

Qualifications

• Experience in a team lead or management role in a fast-paced retail environment.
• Strong communication and service delivery.
• Ability to motivate and coach colleagues to perform at their best.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve customers and communities.

Skills

Team leadership

Customer service

Communication

Job description

Tesco is seeking a Shift Lead to manage store operations and lead a team to deliver outstanding customer service. You will work across store areas, coach colleagues, and ensure smooth day-to-day operations while modelling excellent service.

The role includes overseeing shifts within defined availability windows and maintaining strong relations with colleagues and customers. A commitment to diversity and inclusion is central to Tesco's values.