Retail Shift Leader: Flexible Hours & Team Coaching

Tesco UK; Shrewsbury; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Flexible working

Job summary

Tesco UK is seeking a dedicated Shift Leader to join our store team. You will lead a fast-paced retail shift, coordinate a team to deliver daily targets and ensure excellent customer service. The role emphasizes coaching colleagues, maintaining safety, and adapting to changing store needs.

You will be at the heart of our store operations, driving continuous improvement, communicating clearly with the team, and building strong relationships to foster a positive, customer‑focused environment.

Qualifications

• Experience leading a team in a fast-paced retail store.
• Proven ability to deliver great customer service and guide colleagues.
• Strong communication skills and ability to keep the team informed.

Responsibilities

• As Shift Leader, coordinate a sales team to deliver store objectives.
• You will take ownership of activities and drive service improvements on the shop floor.
• Provide on‑the‑job coaching and feedback to raise team performance.

Skills

Customer service

Team leadership

Clear communicator

Flexibility

Decision making

High energy

Proactive thinking

Job description

Tesco UK is seeking a dedicated Shift Leader to join our store team. You will lead a fast-paced retail shift, coordinate a team to deliver daily targets and ensure excellent customer service. The role emphasizes coaching colleagues, maintaining safety, and adapting to changing store needs.

You will be at the heart of our store operations, driving continuous improvement, communicating clearly with the team, and building strong relationships to foster a positive, customer‑focused environment.