Retail Shift Leader - Flexible Hours & Growth

Tesco Retail; Tees Valley; On-site; GBP 22,000 - 23,000; Part time

Job summary

Tesco is seeking a Shift Lead to help run in-store operations across locations in the United Kingdom. You will lead the team, manage daily tasks, and ensure excellent customer service during defined availability windows.

The role requires you to be 18+ with a hands-on leadership style and clear communication. We offer flexible hours, a minimum of 12–16 hours weekly, and opportunities to grow within a large, inclusive retailer.

Qualifications

• Must be 18+ to apply.
• Experience in team lead or management in fast-paced retail.
• Strong role model with a passion for delivering great service and ensuring customers' needs are met.

Responsibilities

• Lead the store to deliver a great customer experience.
• Work across all areas of the store and with colleagues on daily operations.
• Coach colleagues, give feedback and role model great service.
• Build positive, inclusive relationships to support team performance.
• Lead the store in the Manager's absence and make balanced, flexible decisions.

Job description

Tesco is seeking a Shift Lead to help run in-store operations across locations in the United Kingdom. You will lead the team, manage daily tasks, and ensure excellent customer service during defined availability windows.

The role requires you to be 18+ with a hands-on leadership style and clear communication. We offer flexible hours, a minimum of 12–16 hours weekly, and opportunities to grow within a large, inclusive retailer.