Retail Shift Leader - Flexible Hours & Career Growth

Tesco; Greater London; Sur place; GBP 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

Holiday allowance

Flexible working

Colleague discounts

Life cover & pension

Uniform provided

Résumé du poste

Tesco is seeking a Shift Leader in the United Kingdom to oversee daily store operations, support a diverse team, and deliver exceptional customer service. The role involves coordinating shifts, ensuring safety, and driving store performance with a focus on flexibility and colleague development.

You must be 18+, with the ability to manage duty coverage, coach staff, and maintain a welcoming, well‑presented store. Tesco offers extensive benefits and development opportunities across its stores.

Qualifications

• To be a great role model by always giving thoughtful customer service that ensures every customer's needs are met
• To build strong long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
• To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date
• To be comfortable taking the lead, and overseeing the store in the absence of your Manager
• To be a good decision maker, flexible in thinking, and able to handle change to ensure everything we do is right for customers and colleagues
• To be motivating, so you can inspire your team to deliver beyond expectations
• To be curious, and always looking for ideas to serve customers, communities, and planet better every day

Responsabilités

• Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
• Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
• Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
• Being the go-to person for colleagues in the absence of a manager for day-to-day queries
• Making sure the store is always clean, tidy, and well-presented
• Supporting managers to coordinate seasonal, community and charity events
• Contributing to a great team atmosphere, inclusive of everyone
• Providing great customer service by listening to our customers and putting them first in everything you do
• Keeping the team well-informed and up to speed on any communications, changes, or updates
• Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
• Coordinating store improvements, and removing obstacles to great service
• Following health and safety routines and procedures, and ensuring colleagues do the same
• Recognising and celebrating colleagues providing great service

Description du poste

Tesco is seeking a Shift Leader in the United Kingdom to oversee daily store operations, support a diverse team, and deliver exceptional customer service. The role involves coordinating shifts, ensuring safety, and driving store performance with a focus on flexibility and colleague development.

You must be 18+, with the ability to manage duty coverage, coach staff, and maintain a welcoming, well‑presented store. Tesco offers extensive benefits and development opportunities across its stores.