Retail Shift Leader - Drive Store Success & Team Growth

Iceland Foods; Tees Valley; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Staff discount

Holiday entitlement 28 days

Christmas vouchers

Refer a Friend

Saving schemes

Long service awards

Healthcare plan

Grocery Aid

Career progression

Supportive environment

Job summary

Iceland Foods is hiring a Shift Manager who will support the management team to deliver consistent results and provide an excellent shopping experience in Tees Valley. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour you shift-manage the store.

Key duties include driving availability, supporting team engagement, following policies, and leading on shift tasks to deliver strong store performance and customer satisfaction.

Qualifications

• Proven experience in retail management or supervisory roles.
• Strong people leadership and coaching abilities.
• Excellent customer service and communication skills.

Responsibilities

• Maximise profit by ensuring great product availability.
• Sell a £1 & save a £1 strategy to drive sales.
• Deliver on actions set by line manager and improve store metrics.

Skills

Retail management

People management

Customer service

Communication

Shift planning

Job description

Iceland Foods is hiring a Shift Manager who will support the management team to deliver consistent results and provide an excellent shopping experience in Tees Valley. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour you shift-manage the store.

Key duties include driving availability, supporting team engagement, following policies, and leading on shift tasks to deliver strong store performance and customer satisfaction.