Retail Shift Leader — Drive Sales & Team Growth

Iceland Foods; Kingswood; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Employee discount

Holiday entitlement

Christmas vouchers

Refer a Friend

Healthcare plan

Long service awards

Job summary

Iceland Foods in the United Kingdom is seeking a committed Shift Manager to support the management team and deliver great customer service. You will start in the Retail Assistant role and receive a £2 supplement for every hour you shift manage the store.

In this role you will lead a small team, manage store operations, ensure availability, and uphold company standards, with a focus on inclusivity, development, and customer satisfaction.

Qualifications

• Proven experience in a retail management or supervisory role.
• Excellent communication and team leadership skills.
• Ability to plan and organise shifts effectively.
• Provide constructive feedback to improve performance.
• Hands-on, customer-focused approach to store service.

Responsibilities

• Maximise profit by ensuring product availability and strong in-store execution.
• Lead the team during shifts and support engagement and development.
• Follow cash handling and security policies and processes.
• Deliver high-quality customer service and maintain store standards.

Skills

Retail management

Team leadership

Communication

Shift planning

Feedback delivery

Job description

Iceland Foods in the United Kingdom is seeking a committed Shift Manager to support the management team and deliver great customer service. You will start in the Retail Assistant role and receive a £2 supplement for every hour you shift manage the store.

In this role you will lead a small team, manage store operations, ensure availability, and uphold company standards, with a focus on inclusivity, development, and customer satisfaction.