Retail Shift Leader: Coach a Busy Customer-First Team

Tesco; Crawley; On-site; GBP 20,000 - 22,000; Full time

Benefits offered by this job

Guaranteed hours

Flexible shifts

Job summary

Tesco is seeking a Shift Leader in the United Kingdom to oversee store duties, lead a team and ensure smooth daily operations. You will manage shifts, coach colleagues and ensure customers receive attentive service in a fast-paced environment.

This role emphasizes flexibility in hours, delivering a high standard of store presentation, and supporting managers to drive performance while keeping customers at the heart of everything we do.

Responsibilities

• Work in a fast-paced retail environment, with bags of variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team
• Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
• Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
• Lead from the front, and set a great example for your colleagues in everything you do

Job description

Tesco is seeking a Shift Leader in the United Kingdom to oversee store duties, lead a team and ensure smooth daily operations. You will manage shifts, coach colleagues and ensure customers receive attentive service in a fast-paced environment.

This role emphasizes flexibility in hours, delivering a high standard of store presentation, and supporting managers to drive performance while keeping customers at the heart of everything we do.