Retail Shift Leader | Bonus, Discounts & Growth

Moto; Tamworth; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Annual bonus up to £3,445pa*

Up to 55% colleague discount

Enhanced benefits: pension, sick pay,M

Funded qualifications for career发展

Job summary

Moto is seeking a Supervisor for a Tamworth Services site, offering £27,707 per annum for a 40-hour week. You will lead shifts, act as a brand ambassador for M&S Simply Food, and maintain high standards of food safety and customer service by guiding a team in a busy, high-energy environment.

As a strong leader, you will drive continuous improvement, support the Store Manager, and contribute to a positive work culture with development opportunities and a generous benefits package including

Qualifications

• Previous experience leading or supervising teams ideally within retail, hospitality, catering, or customer service.
• Passion for delivering a memorable customer experience.
• Great communication skills and be comfortable making decisions.
• Ability to work on own initiative and make reasoned decisions under pressure.

Responsibilities

• Lead shifts with confidence, ensuring smooth operations during busy trading periods.
• Create a positive, high-energy culture where colleagues feel valued, supported, and empowered.
• Maintain outstanding food safety, health & safety, and compliance standards at all times.
• Monitor performance through key metrics and take action to drive continuous improvement.
• Act as a role model for M&S's values, service standards, and ways of working.

Skills

Leadership

Communication skills

Decision making

Customer service

Job description

Moto is seeking a Supervisor for a Tamworth Services site, offering £27,707 per annum for a 40-hour week. You will lead shifts, act as a brand ambassador for M&S Simply Food, and maintain high standards of food safety and customer service by guiding a team in a busy, high-energy environment.

As a strong leader, you will drive continuous improvement, support the Store Manager, and contribute to a positive work culture with development opportunities and a generous benefits package including