Retail Shift Lead: Inspire Teams & Own the Floor

Tesco Retail; Guildford; Presencial; GBP 21 000 - 23 000; Tempo integral

Resumo da oferta

Tesco Shift Lead role in the United Kingdom offers you a chance to lead a busy team, delivering great customer service while embracing flexibility and growth. Pay starts at £15.59 per hour, rising to £16.86 in stores within the M25, with a guaranteed minimum of 16 hours per week.

You will supervise store operations, coach colleagues, and act as the go-to person in the manager's absence, fostering inclusivity and positive relationships across teams.

Qualificações

• To be over 18 for this role.
• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.
• Build positive, long lasting relationships to create an inclusive, supportive team environment.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.

Responsabilidades

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager's absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Conhecimentos

Team leadership

Customer service

Communication

Adaptability

Coaching

Descrição da oferta de emprego

Tesco Shift Lead role in the United Kingdom offers you a chance to lead a busy team, delivering great customer service while embracing flexibility and growth. Pay starts at £15.59 per hour, rising to £16.86 in stores within the M25, with a guaranteed minimum of 16 hours per week.

You will supervise store operations, coach colleagues, and act as the go-to person in the manager's absence, fostering inclusivity and positive relationships across teams.