Retail Security Officer - Real Living Wage & Benefits

FGH Security; Luton; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Instant access to wages

Discounts in high street retailers

Training and progression opportunities

Real Living Wage Employer

ACS Accredited

Mind Employer

Job summary

FGH Security is hiring a Retail Security Officer in Luton to protect customers and store assets across top retail brands. The role requires a valid SIA Door Supervisor or Security Guarding licence, with 5 years of security or related experience, and a strong commitment to service and safety.

The position offers full-time and part-time shifts, with an emphasis on professional conduct, clear communication, and vigilant loss prevention within busy retail environments.

Qualifications

• Experience as a Retail Security Officer is required.
• Strong background in retail environments and security practices.
• Excellent customer service and proactive engagement with the public.
• Ability to write detailed, accurate incident reports.

Responsibilities

• Ensure upkeep and functionality of in-store PPE and radios.
• Maintain vigilance and observe store environment.
• Patrol and monitor security cameras to protect customers and staff.
• Provide friendly assistance to customers and enhance their experience.
• Assist in removal of unwelcome visitors and report suspicious activity.
• Maintain incident records and provide reports to management.
• Support loss prevention and asset protection.

Skills

Retail security

Customer service

Report writing

Observation

Communication

Decision making

Teamwork

Professional appearance

Proactive policing

Job description

FGH Security is hiring a Retail Security Officer in Luton to protect customers and store assets across top retail brands. The role requires a valid SIA Door Supervisor or Security Guarding licence, with 5 years of security or related experience, and a strong commitment to service and safety.

The position offers full-time and part-time shifts, with an emphasis on professional conduct, clear communication, and vigilant loss prevention within busy retail environments.