Retail Security Officer: Patrols, CCTV & Customer Safety

Mitie Group plc.; Middlesbrough; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Apprenticeship schemes

Progression and development opps

All breaks are paid

Financial services discounts & online

Job summary

Mitie Group plc in the United Kingdom is seeking a security officer who prioritises customer service and safety. The role involves patrolling stores, deterring crime, and working with police partnerships as needed.

We offer a comprehensive benefits package, including access to our flexible benefits platform, pensions, retail discounts, and a virtual GP service. A current SIA licence is preferred, and a full 5-year checkable history is required.

Qualifications

• SIA licence or SIA certificate preferred; training can be provided in some circumstances.
• Full 5-year checkable employment/education history required; inability to provide could affect offer or employment.

Responsibilities

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Job description

Mitie Group plc in the United Kingdom is seeking a security officer who prioritises customer service and safety. The role involves patrolling stores, deterring crime, and working with police partnerships as needed.

We offer a comprehensive benefits package, including access to our flexible benefits platform, pensions, retail discounts, and a virtual GP service. A current SIA licence is preferred, and a full 5-year checkable history is required.