Retail Security Officer - Customer-Focused & SIA-Licensed

Mitie Group plc.; Abingdon; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Save As You Earn

Share Incentive Plan

Cycle to Work

Life Assurance

Childcare Vouchers

On-site Parking

Staff restaurant subsidised

Job summary

Mitie Group plc. in Abingdon is seeking a Retail Security Officer to protect the Waitrose store and its people by delivering proactive security and excellent customer service.

You will work with the National Operations Centre (NOC) and Mitie management, using body cams and incident reporting tools to maintain safety and compliance. The role requires front-line security licences, ongoing training, and a commitment to Health & Safety, professional conduct, and timely incident reporting.

Qualifications

• Excellent communication skills at all levels.
• Energy and enthusiasm for customer service and security duties.
• SIA licence and front-line security licence are required and must be worn at all times.

Responsibilities

• Protect the Waitrose store, its people, and assets by providing security and excellent customer service.
• Engage with National Operations Centre (NOC) and Mitie management using provided technology for incident reporting.
• Complete all tasks on site as defined within Assignment Instructions (AI's) and renew licences 16 weeks before expiry.

Skills

Excellent communication

Energy and enthusiasm

Education

SIA Licence

Front-line security licence

Job description

Mitie Group plc. in Abingdon is seeking a Retail Security Officer to protect the Waitrose store and its people by delivering proactive security and excellent customer service.

You will work with the National Operations Centre (NOC) and Mitie management, using body cams and incident reporting tools to maintain safety and compliance. The role requires front-line security licences, ongoing training, and a commitment to Health & Safety, professional conduct, and timely incident reporting.