Retail Security Officer — Stable Hours, Growth & Benefits

Mitie Group plc.; Gloucester; On-site; GBP 34,385,000 - 40,116,000; Part time

Benefits offered by this job

Guaranteed contracted hours

Generous annual leave

Pension schemes

Uniform provided

SIA licence renewal support

Full induction and ongoing training

Retail discounts

Online GP access

Career progression opportunities

Job summary

Mitie Group plc. is seeking a confident Retail Security Officer to protect people and property on the shop floor, delivering calm, professional service and a safe, welcoming shopping environment.

The role offers guaranteed contracted hours, uniform provided, and opportunities with SIA licence renewals support, plus progression paths and generous benefits like annual leave and online GP access.

Qualifications

• A valid SIA licence.
• A full 5-year checkable employment or education history (essential for vetting).
• Proactive, professional and customer-focused approach.

Responsibilities

• Providing a visible, reassuring presence on the shop floor.
• Delivering outstanding customer service at all times.
• Deterring theft, anti-social behaviour and public order offences.
• Carrying out regular store patrols.
• Operating CCTV systems to reduce crime and stock loss.
• Working closely with store management teams.
• Supporting partnerships with Police and local crime networks.
• Using Body Worn CCTV to enhance safety for everyone onsite.

Skills

Customer service

Professionalism

Calm under pressure

Education

5-year checkable history for vetting

Tools

SIA Licence

Job description

Mitie Group plc. is seeking a confident Retail Security Officer to protect people and property on the shop floor, delivering calm, professional service and a safe, welcoming shopping environment.

The role offers guaranteed contracted hours, uniform provided, and opportunities with SIA licence renewals support, plus progression paths and generous benefits like annual leave and online GP access.