Retail Security Officer – Paid Lunch Breaks & Guaranteed Hours

Mitie Group plc.; Newbury; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed hours

Annual leave

Pension

Uniform provided

Licence renewals support

Induction and training

Retail discounts

Online GP

Career progression

Job summary

Mitie Group plc. is seeking a confident Retail Security Officer to provide a visible presence on the shop floor, protect people and assets, and deliver exceptional customer service. The role offers flexible shifts discussed at interview and a path to a rewarding career with Mitie.

The position includes paid lunch breaks, guaranteed contracted hours, generous leave and a range of benefits. You will work with store teams, police partnerships and CCTV systems to maintain a safe shopping environment.

Qualifications

• Valid SIA licence (or willingness to complete the training – we may be able to support you with this)
• A full 5-year checkable employment or education history (essential for vetting)
• A proactive, professional and customer-focused approach

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

Skills

SIA licence

Customer focused

Professional approach

Job description

Mitie Group plc. is seeking a confident Retail Security Officer to provide a visible presence on the shop floor, protect people and assets, and deliver exceptional customer service. The role offers flexible shifts discussed at interview and a path to a rewarding career with Mitie.

The position includes paid lunch breaks, guaranteed contracted hours, generous leave and a range of benefits. You will work with store teams, police partnerships and CCTV systems to maintain a safe shopping environment.