Retail Security Officer: Paid Lunch Break & Flexible Hours

Mitie Group plc.; Bury St Edmunds; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Generous annual leave

Pension schemes

Uniform provided

SIA licence renewals support

Full induction and ongoing training

Retail discounts

Online GP access

Apprenticeships and real career growth

Job summary

Mitie Group plc. is recruiting a Retail Security Officer to protect customers and staff on the shop floor with professionalism and calm vigilance. The role offers flexible shifts discussed at interview, enabling a pattern around your life while building a career within Mitie.

You will help deter theft, maintain safety, and deliver excellent service, while using CCTV and coordinating with store management and local authorities. A paid lunch break is provided as part of the package.

Qualifications

• SIA licence is required or willingness to complete training with employer support.
• Full 5-year checkable employment or education history is essential for vetting.
• Proactive, professional and customer-focused approach.

Responsibilities

• Provide a visible, reassuring presence on the shop floor.
• Deliver outstanding customer service at all times.
• Deter theft and anti-social behaviour and manage store patrols.
• Operate CCTV systems to reduce crime and stock loss.
• Work closely with store management teams.
• Support partnerships with Police and local crime networks.
• Utilise Body Worn CCTV to enhance safety onsite.

Skills

SIA licence

Customer-focused

Professional attitude

Education

5-year checkable history

Job description

Mitie Group plc. is recruiting a Retail Security Officer to protect customers and staff on the shop floor with professionalism and calm vigilance. The role offers flexible shifts discussed at interview, enabling a pattern around your life while building a career within Mitie.

You will help deter theft, maintain safety, and deliver excellent service, while using CCTV and coordinating with store management and local authorities. A paid lunch break is provided as part of the package.