Retail Security Officer: Paid Lunch & Guaranteed Hours

Mitie Group plc.; Camberley; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Generous annual leave

Pension schemes

Uniform provided

SIA licence renewals support

Full induction and ongoing training

Job summary

Mitie Group plc. is seeking a confident Retail Security Officer to bring energy, professionalism and a calm presence to the shop floor.

This role focuses on protecting people, preventing loss and creating a safe, positive shopping experience for customers and colleagues alike, with flexible shifts discussed at interview. You will be paid £13.23 per hour, with a fully paid lunch break, and you’ll have access to guaranteed contracted hours, generous annual leave and pension schemes.

Qualifications

• A visible, helpful approach on the shop floor.
• Ability to maintain a calm, confident presence during shifts.
• Ability to deter theft and manage crowd behaviour.

Responsibilities

• Provide a visible, reassuring presence on the shop floor.
• Deliver outstanding customer service at all times.
• Deterring theft, anti-social behaviour and public order offences.
• Carry out regular store patrols.
• Operate CCTV systems to reduce crime and stock loss.
• Work closely with store management teams.
• Support partnerships with Police and local crime networks.
• Use Body Worn CCTV to enhance safety onsite.

Skills

Customer service

Presence and professionalism

Observational skills

Education

5-year work/education history

Tools

CCTV systems

Body Worn CCTV

Job description

Mitie Group plc. is seeking a confident Retail Security Officer to bring energy, professionalism and a calm presence to the shop floor.

This role focuses on protecting people, preventing loss and creating a safe, positive shopping experience for customers and colleagues alike, with flexible shifts discussed at interview. You will be paid £13.23 per hour, with a fully paid lunch break, and you’ll have access to guaranteed contracted hours, generous annual leave and pension schemes.