Retail Security Officer | Paid Lunch Break & Career Growth

Mitie Group plc.

Norwich

On-site

GBP 16,000 - 23,000

Full time

2 days ago

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Benefits offered by this job

Paid lunch break

Contracted hours

Annual leave

Pension scheme

Uniform provided

SIA renewals support

Induction and training

Retail discounts

Online GP access

Career progression

Job summary

Mitie Group plc. is seeking a confident Retail Security Officer to ensure a safe, positive shopping experience on the shop floor. You will provide a visible presence, deliver excellent service and deter theft while supporting store management and local policing partnerships.

The role offers flexible shifts discussed at interview, with the potential to build a rewarding career at Mitie. Lunch break is paid, and generous benefits accompany contracted hours.

Qualifications

A valid SIA licence (or willingness to complete the training – we may be able to support you with this).
A full 5-year checkable employment or education history (essential for vetting).
A proactive, professional and customer-focused approach.

Responsibilities

Provide a visible, reassuring presence on the shop floor.
Deliver outstanding customer service at all times.
Deter theft, anti-social behaviour and public order offences.
Carry out regular store patrols.
Operate CCTV systems to reduce crime and stock loss.
Work closely with store management teams.
Support partnerships with Police and local crime networks.
Use Body Worn CCTV to enhance safety for everyone onsite.

Skills

SIA licence

5-year history

customer-focused

proactive

Job description

The role offers flexible shifts discussed at interview, with the potential to build a rewarding career at Mitie. Lunch break is paid, and generous benefits accompany contracted hours.

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