Retail Security Officer — Flexible Shifts, Paid Lunch & Benefits

Mitie Group plc.; Burnley; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Contracted hours

Uniform provided

LICENCE renewals support

Job summary

Mitie Group plc. is seeking a confident Retail Security Officer to protect people and property on the shop floor while delivering excellent customer service. The role offers flexible shifts and aims to create a safe, positive shopping experience for customers and colleagues alike.

With a paid lunch break and guaranteed hours, Mitie emphasizes support, training, and a professional, proactive approach to security across store environments.

Qualifications

• SIA licence required or willingness to complete training
• Full 5-year checkable history required

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

Skills

Customer service

Communication

Security awareness

Education

SIA licence

5-year vetting history

Job description

Mitie Group plc. is seeking a confident Retail Security Officer to protect people and property on the shop floor while delivering excellent customer service. The role offers flexible shifts and aims to create a safe, positive shopping experience for customers and colleagues alike.

With a paid lunch break and guaranteed hours, Mitie emphasizes support, training, and a professional, proactive approach to security across store environments.