Retail Security Officer: Paid Lunch Break + Guaranteed Hours

Mitie Group plc.; Haine; On-site; GBP 35,818,000 - 41,328,000; Full time

Benefits offered by this job

PAID LUNCH BREAK

Guaranteed contracted hours

Annual leave

Pension scheme

Uniform provided

SIA licence renewals support

Full induction and ongoing training

Job summary

Mitie Group plc. is seeking a confident Retail Security Officer to maintain a safe shopping environment, deter theft and provide excellent customer service on the shop floor.

You will conduct regular patrols, operate CCTV, and work with store management and local authorities to keep customers and colleagues safe. A valid SIA licence and a clean 5-year history are required. Flexible shifts and paid lunch breaks are offered.

Qualifications

• A valid SIA licence (or willingness to complete the training)
• A full 5-year checkable employment or education history (this is essential for vetting)

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

Skills

Customer service

Patrolling

CCTV operation

Communication

Team collaboration

Tools

CCTV systems

Job description

Mitie Group plc. is seeking a confident Retail Security Officer to maintain a safe shopping environment, deter theft and provide excellent customer service on the shop floor.

You will conduct regular patrols, operate CCTV, and work with store management and local authorities to keep customers and colleagues safe. A valid SIA licence and a clean 5-year history are required. Flexible shifts and paid lunch breaks are offered.