Retail Security Officer - Paid Lunch Break & Growth

Mitie Group plc.; Chippenham; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Pension schemes

Uniform provided

SIA licence renewals support

Induction and ongoing training

Retail discounts

Job summary

Mitie Group plc. is seeking a Retail Security Officer to provide a confident, approachable presence on the shop floor and protect customers and colleagues. You’ll help deter theft, support a safe shopping environment and deliver exceptional service during every shift.

With flexible shifts and paid lunch breaks, the role offers stability through guaranteed contracted hours and ongoing training. A clear pathway for progression and benefits is described in the package.

Qualifications

• A valid SIA licence (or willingness to complete the training – we may be able to support you with this)
• A full 5-year checkable employment or education history (this is essential for vetting)
• A proactive, professional and customer-focused approach

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

Skills

Customer-focused

Proactive

SIA licence (or willing to obtain)

Education

5-year history checkable (employment/education)

Job description

Mitie Group plc. is seeking a Retail Security Officer to provide a confident, approachable presence on the shop floor and protect customers and colleagues. You’ll help deter theft, support a safe shopping environment and deliver exceptional service during every shift.

With flexible shifts and paid lunch breaks, the role offers stability through guaranteed contracted hours and ongoing training. A clear pathway for progression and benefits is described in the package.