Retail Security Officer—Paid Breaks, Flexible Hours, Growth

Mitie Group plc.; Exeter; On-site; GBP 12,000 - 22,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Uniform provided

SIA licence renewals support

Full induction and ongoing training

Retail discounts and rewards

Apprenticeships and career progression

Job summary

Mitie Group plc. is seeking a confident Retail Security Officer to protect customers and staff while maintaining a safe shopping environment. You will deter theft, patrol the store, and operate CCTV systems, contributing to a calm, secure experience on the shop floor.

The role offers flexible shifts discussed at interview, with guaranteed hours and a paid lunch break. Training support for SIA licensing and progression opportunities are provided to help you grow with Mitie.

Qualifications

• A valid SIA licence (or willingness to complete training with possible employer support).
• A full 5-year checkable employment or education history for vetting.
• Proactive, professional and customer-focused approach.

Responsibilities

• Provide a visible, reassuring presence on the shop floor.
• Deliver outstanding customer service at all times.
• Deter theft, anti-social behaviour and public order offences.
• Carry out regular store patrols.
• Operate CCTV systems to reduce crime and stock loss.
• Work closely with store management and local policing networks.
• Use Body Worn CCTV to enhance on-site safety.

Skills

Customer service

Professional demeanor

Proactive approach

Attention to detail

Education

5-year checkable history (employment or education)

Tools

CCTV operation

Job description

Mitie Group plc. is seeking a confident Retail Security Officer to protect customers and staff while maintaining a safe shopping environment. You will deter theft, patrol the store, and operate CCTV systems, contributing to a calm, secure experience on the shop floor.

The role offers flexible shifts discussed at interview, with guaranteed hours and a paid lunch break. Training support for SIA licensing and progression opportunities are provided to help you grow with Mitie.