Retail Security Officer — Paid Lunch & Guaranteed Hours

Mitie Group plc.; Swansea; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Generous annual leave

Pension schemes

Uniform provided

SIA licence renewals support

Full induction and ongoing training

Job summary

Mitie Group plc. is seeking a confident Retail Security Officer to protect people and property, deter theft and ensure a safe shopping environment. You will patrol stores, operate CCTV, and work closely with management and local police during shifts.

The role offers flexible shifts discussed at interview, with paid lunch breaks and a supportive employer. Training and induction are provided to help you succeed on the shop floor.

Qualifications

• SIA licence or willingness to complete training (we may be able to support you)
• A full 5-year checkable employment or education history (essential for vetting)

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety onsite

Skills

Customer service

Observation

Communication

Education

SIA licence

5-year checkable history

Tools

CCTV systems

Body worn CCTV

Job description

Mitie Group plc. is seeking a confident Retail Security Officer to protect people and property, deter theft and ensure a safe shopping environment. You will patrol stores, operate CCTV, and work closely with management and local police during shifts.

The role offers flexible shifts discussed at interview, with paid lunch breaks and a supportive employer. Training and induction are provided to help you succeed on the shop floor.