Retail Security Officer — Paid Lunch, Guaranteed Hours

Mitie Group plc.

Woking

On-site

GBP 17,000 - 21,000

Full time

3 days ago

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Benefits offered by this job

Paid lunch break

Guaranteed contracted hours

Generous annual leave

Pension schemes

Uniform provided

SIA licence renewals support

Full induction and training

Retail discounts

Online GP access

Apprenticeships and progression

Job summary

Mitie Group plc. is seeking a confident Retail Security Officer to protect the shop floor, deter theft and ensure a safe, positive shopping experience for customers and colleagues. The role offers flexible shifts discussed at interview and opportunities to build a rewarding career with Mitie.

You will provide a visible presence, deliver excellent service, and work with store teams to maintain safety and order, with paid lunch breaks and guaranteed hours.

Qualifications

A valid SIA licence or willingness to complete training.
A full 5-year checkable employment/education history for vetting.
Proactive, professional and customer-focused approach.

Responsibilities

Provide a visible, reassuring presence on the shop floor.
Deliver outstanding customer service at all times.
Deter theft, antisocial behaviour and public order offences.
Carry out regular store patrols.
Operate CCTV systems to reduce crime and stock loss.
Work closely with store management teams.
Support partnerships with Police and local crime networks.
Use Body Worn CCTV to enhance safety onsite.

Skills

SIA licence

Customer service

Professional approach

Education

5-year history vetting

Tools

CCTV operation

Job description

You will provide a visible presence, deliver excellent service, and work with store teams to maintain safety and order, with paid lunch breaks and guaranteed hours.

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