Retail Security Officer - Paid Lunch + Guaranteed Hours

Mitie Group plc.; Nottingham; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Paid lunch break

Contracted hours

Pension scheme

Uniform provided

SIA renewals support

Induction & training

Retail discounts

Online GP access

Career progression

Job summary

Mitie Group plc. is seeking a confident Retail Security Officer to protect customers and colleagues on the shop floor. You will deter theft, patrol stores and work with police partnerships to maintain a safe shopping environment.

The role offers flexible shifts and a guaranteed contracted hours pattern, with benefits including paid lunch breaks and uniform provided. Training and progression opportunities are available.

Qualifications

• A valid SIA licence (or willingness to complete the training)
• A full 5-year checkable employment or education history
• A proactive, professional and customer-focused approach

Responsibilities

• Providing a visible, reassuring presence on the shop floor
• Delivering outstanding customer service at all times
• Deterring theft, anti-social behaviour and public order offences
• Carrying out regular store patrols
• Operating CCTV systems to reduce crime and stock loss
• Working closely with store management teams
• Supporting partnerships with Police and local crime networks
• Using Body Worn CCTV to enhance safety for everyone onsite

Skills

Customer service

Professionalism

Security awareness

Education

SIA licence

Tools

SIA licence

Job description

Mitie Group plc. is seeking a confident Retail Security Officer to protect customers and colleagues on the shop floor. You will deter theft, patrol stores and work with police partnerships to maintain a safe shopping environment.

The role offers flexible shifts and a guaranteed contracted hours pattern, with benefits including paid lunch breaks and uniform provided. Training and progression opportunities are available.